UK ยท Support
Returns & Warranty
30-day return period
You may request a return within 30 days of delivery for purchases covered by our UK return policy. Contact NuGROWS with your order number to arrange a return.
12-month warranty, with an eligible registration upgrade
Your device includes a standard 12-month warranty. Eligible customers may register for a 24-month warranty upgrade, subject to the purchase terms that apply to their order.
For questions about return arrangements, shipping charges, refund timing or warranty terms that apply to your purchase, contact NuGROWS before returning an item.