NuGROWS Privacy Policy

This Privacy Policy aims to explain how NuGROWS USA LLC and the brand it owned, hereafter ("the Company," "we," "us") collects, uses, protects, and processes the personal data you provide when using nugrows.com ("the Website").

  1. Collection and Purpose of Personal Data When you register on the Website, purchase products, subscribe to our newsletter, or contact us, we may ask you to provide necessary personal data, including but not limited to: your name, email address, phone number, shipping address, and payment information. This data will be used for:
  • Order processing and customer service
  • Product shipping and logistics communication
  • Marketing communications and promotional offers
  • Website experience optimization and data analysis
  1. Use and Sharing of Personal Data The Company will never arbitrarily sell, exchange, or rent any of your personal data to other groups or individuals. Only under the following circumstances, and with your consent where required, will we share your data with third parties:
  • Logistics and Delivery: We will provide your name, address, and phone number to logistics companies to complete product delivery.
  • Payment Processing: When you make an online payment, the relevant financial information will be directly processed by our third-party payment service provider.
  • Legal Requirements: When required by judicial authorities for public safety, we will make necessary disclosures in compliance with legally formal procedures and with consideration for the security of all our users.

III. Cookie Technology To provide you with a more personalized service, the Website uses Cookie technology. A cookie is a technology used by a web server to communicate with a user's browser. It may store certain information on the user's computer, but the user can disable or limit this function through their browser settings.

  1. Data Security We are committed to protecting the security of your personal data and take appropriate technical and organizational security measures to prevent data from being stolen, tampered with, disclosed, or destroyed.
  2. Your Rights You may, at any time, inquire about your personal data, request to review it, request a copy, supplement or correct it, and request to stop the collection, processing, or use of it, or request its deletion. Please contact us via contact@nugrows.com.
  3. Amendments to the Privacy Policy This Privacy Policy may be amended as needed. The revised terms will be published on the Website and will not be sent out as individual notifications.

VII. Data Retention Period The Company will retain your personal data for the period necessary to fulfill the purposes of collection, or for the retention period stipulated by relevant laws or contracts (such as the Business Entity Accounting Act). Upon the expiration of the aforementioned retention period, the Company will delete or anonymize your personal data.

Last Updated: 2025/7/30