NuGROWS Privacy Policy

Introduction

This Privacy Policy explains how NuGROWS USA LLC and its NuGROWS brand (collectively, “the Company,” “we,” or “us”) collect, use, protect, and process the personal data you provide when using nugrows.com (the “Website”).

1. Collection and purposes of personal data

When you register on the Website, purchase products, subscribe to our newsletter, or contact us, we may ask you to provide necessary personal data, including but not limited to: your name, email address, phone number, shipping address, and payment information. This data will be used for:

Order processing and customer service
Product shipping and logistics communication
Marketing communications and promotional offers
Website experience optimization and data analysis

2. Use and sharing of personal data

The Company does not sell, exchange, or rent your personal data except as described in this policy or as permitted by applicable law. Where required, we will obtain your consent before sharing your data with third parties in the following circumstances:

Logistics and Delivery

We will provide your name, address, and phone number to logistics companies to complete product delivery.

Payment Processing

When you make an online payment, the relevant financial information will be directly processed by our third-party payment service provider.

Legal Requirements

When disclosure is required by law or a lawful request from an authority, we may disclose the information necessary to comply with that request while considering the security of our users.

3. Cookies

The Website uses cookies to support site functionality, remember preferences, and understand how the Website is used. Cookies may store information in your browser. You can disable or limit cookies through your browser settings, although some site functions may be affected.

The Website uses Google Analytics 4 to understand page visits and interactions. Google signals and ad personalization signals are disabled, and NuGROWS does not send personal information to Google Analytics through this implementation.

4. Data security

We are committed to protecting the security of your personal data and take appropriate technical and organizational security measures to prevent data from being stolen, tampered with, disclosed, or destroyed.

5. Your rights

You may, at any time, inquire about your personal data, request to review it, request a copy, supplement or correct it, and request to stop the collection, processing, or use of it, or request its deletion. Please contact us via contact@nugrows.com.

6. Changes to this Privacy Policy

This Privacy Policy may be amended as needed. The revised terms will be published on the Website and will not be sent out as individual notifications.

7. Data retention

The Company will retain your personal data for the period necessary to fulfill the purposes of collection, or for the retention period stipulated by relevant laws or contracts (such as the Business Entity Accounting Act). Upon the expiration of the aforementioned retention period, the Company will delete or anonymize your personal data.